Frequently Asked Questions

Where do you ship from?

We are located in Daylesford in the Central Highlands of Victoria. We ship via Australia post to ensure we can ship to all of Australia with the lowest cost possible
What is the cost of shipping?

Purchases over $100 will receive free shipping. Purchase under $100 will be charged a flat rate of $10 Free Express shipping with orders over $300 Express shipping option is $15 if under $300 order.
How long will shipping take?

General shipping times: Melbourne: 1-2 business days. Sydney: 1-3 business days Adelaide: 1-3 business days Brisbane: 2-3 business days Perth: 4-6 business days Remote: 7 business days Express will arrive 50% faster than regular. We will package and ship your item within 24 hours of ordering.
What forms of payment do you accept?

We accept debit & credit card payments via our secure online payment form. We also accept PayPal & bank transfers via invoice.